Print it -service for student


Table of contents

Logging in to the multifunction printer and printer options

Logging in to the printer

Logging out from the multifunction device

Language selection

Choosing functions

Printing balance (quota)

Printing balance for students

Pricing for students

Visitor printing

Printing

Printing from the University’s Windows workstation

Secure printing

Printing from USB flash drive

Mobile printing

Copying

Scanning

Scanning to email

Scanning to home folder (Scanjobs)

Scanning to USB flash drive

Device placement

Common issues

Contact information

Logging in to the multifuction printer and printer options

Logging in to the printer

You log in to the multifunction printer with your JYU username and password.

Logging in can be sped up by connecting a copy key or JYU staff or student card to the device. Other cards (e.g., bus or library cards) can also be registered as copy cards. To register the card to the multifunction printer, show the card or key to the light blue reader on the front of the device. The device will indicate the card is unregistered and ask for your JYU network username + password combination.

A registered card or key is used without a PIN code, so it should be kept safe. If your copy key is lost or damaged, submit a support request via the HelpJYU service: https://help.jyu.fi/jp

 

Logging out from the multifunction printer

You can log out from the multifunction printer in three different ways:

Method 1: Press the ID button on the keyboard on the right side of the screen.

Method 2: Press the "Log Out" button in the lower right corner of the Main Menu screen and you are logged out. The Main Menu can be found by pressing the "house" icon in the upper left corner of the console.

The multifuction printer logs your credentials out automatically if the device is unused for 9 minutes.

 

Language selection

Log in. Press the icon of talking heads in the upper right corner of the screen. Select your preferred language from the screen and confirm with the OK button. The selection remains even after logging out.

 

Choosing fuctions

After logging in, the main menu opens, where the most important functions are found: Copy (all copy functions), Scan and Send (scan to Scanjobs folder or email), Scan and Save (to USB stick), and Secure Print (release print jobs).

You can return to the main menu by pressing the Home button in the upper left. Missing functions can be accessed via the All Options menu (upper right corner).

 

Printing balance (quota)

Printing balance for students

Students receive a printing balance from the university of €5 per academic year.

You can check your own printing balance on the Canon multifunction printer. When logging in, your balance is visible behind the Secure Print option.

Please note that purchased or university-provided printing balance cannot be exchanged for cash or transferred to another account. Purchased balance also cannot be refunded.

Multifuction printers will be updated to the new ones in the summer of 2026, sales of remaining printing balance have been stopped for the time being. If your current printing balance runs out, you can get more printing balance from the digital services desk. Please contact digital services from printing balance issues: Help Desk (Lähde Library, 3rd floor) or call 029 441 8030 (Mon-Fri 9-15). The Help Desk is open on weekdays, Mon-Fri, from 10-14. You can also submit a support request via the HelpJYU service: https://help.jyu.fi/jp

 

Pricing for students

A4 bw 3 cent/page. Double-sided print/copy 6 cent.

A4 color 7,5 cent/page. Double-sided print/copy 15 cent.

A3 bw 6 cent/page. Double-sided print/copy 12 cent.

A3 color 15 cent/page. Double-sided print/copy 30 cent.

Scan 0 cent/page.

 

Visitor printing

For external customers of the university, service copies and prints can be provided at Lähde Library in a limited capacity. You can get more information from the library’s customer service. Service copies and prints are chargeable

On the upper ground floor of Lähde Library, there is a scanner that does not require network credentials and can be used by external customers.

 

Printing

Printing from the University's Windows workstation

1. Select File and then Print in the application program.

2. Select jysecure on jy-print.ad.jyu.fi as the printer.

3. Click Properties in the Printer windows. The view that opens contains almost all necessary options.

Once the job has gone to the Secureprint quenue, it can only be released from the network printer by logging in to the multifuction print.

 

 

Secure Printing

1. Secure Print job waits for release on the server for 24 hours.

2. Just pressing the Print button keeps jobs in the queue for another 10 hours.

 

Note! Do not log out before the printing is finished, as this interrupts the printing.

 

Printing from USB flash drive

1. Log in and insert the USB flash drive into the USB port on the right side of the multifunction printer.

2. Select "Saved Files" (if necessary, from the Show All menu).

3. Select Storage Device (A:) and find the file to be printed.

4. Select the file and press Print. Adjust settings as needed (e.g., color, size, amount, finishing, or single/double-sided) and press Start printing.

5. When the job has printed, remove the USB drive safely by pressing the green Eject button at the bottom of the screen. Select the storage device and press Remove. Confirm with two OK buttons, then you can remove the drive.

 

Mobile printing

Mobile devices means portable devices (e.g., laptops and smartphones). In mobile printing, university staff and students can send files to the Canon Secure Print queue via email. This requires a confirmed university email address.

Send PDF, Word, or Excel files as attachments to printit@jyu.fi. The message text is not printed. The file is released from the printer for printing. It is recommended to use PDF format, as formatting of Office files may change.

VPN printing is not supported in the Print it service.

 

Copying

1. Select Main Menu (Home button), then Copy.

2. Place originals in the document feeder or on the glass.

3. Select settings: print color (black/white, color or automatic), single/double-sided, and finishing (sorting/stapling). Defaults are black-and-white and single-sided.

4. Select the number of copies from the numeric keypad (reset with the C button).

5. Start copying with the green button.

Setting can be reset with the yellow button, and copying can be interrupted with the red Stop button.

 

Scanning

Scanning can be done in three ways: to the Scanjobs folder, to email, or to USB flash drive.

Scanning to email

Scanning to email is intended only for scanning a few pages (file size max 1 MB).

1. Place originals in the document feeder or on the glass.

2. Select Scan and Send from the main menu.

3. Select Email. The recipient is by default the user (myself@uniflow). Do not attempt to change the address, just press OK.

4. In the window that opens, you can adjust job settings and quality. Default is single-sided scanning, Active double-sided manually. When the section is yellow, it is active. On the right side, you can also select color options, resolution, size, and file formats with text searchability (ORC). Supported file formats are TIF, JPG, PDF, XPS (Excel), or 00XML (Word or PowerPoint).

5. Additional settings are found behind the Additional Setting button. For example, file naming is on the second tab of additional settings.

6. Finally, press the green Start button.

 

Scanning to home folder (Scanjobs)

1. Place originals in the document feeder or on the glass.

2. Select Scan and Send from the main menu.

3. Select Scanjobs.The recipient is by default the Scanjobs folder. Do not attempt to change the address, just press OK.

4. In the window that opens, you can adjust job settings and quality. Default is single-sided scanning, Active double-sided manually. When the section is yellow, it is active. On the right side, you can also select color options, resolution, size, and file formats with text searchability (ORC). Supported file formats are TIF, JPG, PDF, XPS (Excel), or 00XML (Word or PowerPoint).

5. Additional settings are found behind the Additional Setting button. For example, file naming is on the second tab of additional settings.

6. Finally, press the green Start button.

7. The scanned file appears in your home directory (U drive) in the "Scanjobs" folder on university network computers. Note! The Scanjobs folder does not appear immediately in the U drive folders, but lower amog the files as a shortcut.

Note that the Scanjobs folder is not for storage. Move your work to your own work folder, as Scanjobs automatically deletes jobs older than one year.

 

Scanning to USB flash drive

1. Place originals in the document feeder or on the glass.

2. Select Scan and Save from the main menu. If the option is not found in the main menu, check the Show All menu.

3. Select Storage Device.

4. Confirm Storage Device (A:) in the window that opens.

5. Next, you can define where you scan your work. Either directly to the root of the USB drive, to an existing folder, or via the Folder Fuctions button to Create Folder, where you can create a new, self-named folder.

6. Press the Scan button.

7. After selection, the view moves to the job-specific menu. In the menu, you can select color (default is automatic, 4-color detection enabled), size, amount, finishing, side and the file formats. Additional settings can be used for alignment. Then press the large green start button on the console.

8. When the job has been scanned, the drive can be removed safely by pressing the green Eject button at the button of the screen. Select your storage device and press the green Remove button. Confirm with two OK buttons, then you can remove the drive.

 

Device placement

Canon multifunction devices available for students (status 04/2026):

 

Common issues

It is important to note that when printing to Canon devices, the print queue/driver should be selected as jysecure. If the required jysecure printer driver is missing from the computer (i.e., the printer does not appear in the printer list, e.g., in Word), you can set it as follows:

Press Windows flag + R.

In the window that opens, type \\jy-print

From the list that opens, double-click the "jysecure" printer. Printing will then succeed when you restart the program you want to print from.

Installing missing printer driver on a university computer

For any issues, contact HelpJYU: https://help.jyu.fi/jp 

Login issues on multifunction printers are often caused by uppercase letters and special characters in passwords. Note that the Shift, Alt, and Alt Gr keys do not automatically reset; they need to be pressed again after use. You can also use the numeric keypad on the right side of the keyboard for numbers. You can log in and make selections in the system without a printing balance or print rights, but the print job will not complete without a valid printing balance or the department’s copy and print rights.

The printing balance should not go negative. If a user notices this situation, we ask that you contact us via the HelpJYU service (https://help.jyu.fi/jp). The reason for this error may be in rights settings if the student has been temporarily on the department’s lists and received copy and print rights from there. The student status may not have been restored correctly, so the account check is advisable.

Make sure you have enough printing balance. You can check your printing balance in two ways: either by logging in to the multifunction printer and checking the printing balance behind the Secure Print option, or by going to our web service from a workstation with your user login: http://uniflow.ad.jyu.fi/pwclient/ 

If the computer says to add more paper, even though there is paper, it is likely that the document is in the wrong size. The PDF printing problem is solved by removing the check from Acrobat’s print window: Choose paper source by PDF page size.

 

Contact information

Print it service contact information:

Tel. 029 441 8030 (Mon-Fri 9am-3pm)

Support requests: https://help.jyu.fi/jp