How can I access the university email?
Staff:
If you have a staff relationship with the university, you should first activate the email from OMA-service. You also need to activate your Office 365 services also from OMA-palvelu (Services-tab).
After this you can login to your email from here:
https://outlook.office.com/mail/
Remember to login in this form: yourJYusername@jyu.fi (not with the email-address).
Students:
Students have ISA-mail and you can use it after you have activated your address from OMA-service. After this you can login with your JY-username@jyu.fi from here:
https://outlook.office.com/mail/
Remember to login in this form: yourJYusername@jyu.fi (not with the email-address).
Near all students email have been moved from Google mail services to Microsoft mail services.
Old Google mail service http://isamail.jyu.fi/ has stopped working.
If you are a postgraduate, you can apply for the @jyu.fi with this form:
https://www.jyu.fi/itp/en/forms/student-email-change/
Visitors:
If you have a visitor-relationship with the university, you need to ask from your department to approve the @jyu.fi email. This can be mentioned in the user application. After it has been approved, the instructions for "Staff" will work here.
Open university:
Open university students unfortunately don't have access to university provided email.
The HelpJYU service portal guides provide step-by-step instructions for individual user questions and problems. You can find more instructions by searching the top right corner of the HelpJYU portal.
Also check out the more extensive instructions for using digital services on the digital services website.