The University of Jyväskylä's role mailbox rights are managed centrally by Digital Services. You can order a new role mailbox from HelpJYU, using to form- ordering role mailbox. If you want to use a role mailbox from a web browser, make sure that you have the rights to use that role mailbox.
You can use a shared mailbox from a web browser in this way:
- If the email address of the shared mailbox is, for example: email-address@jyu.fi, you can log in to the shared mailbox directly by typing the address in the address bar of your browser in the form of: https://outlook.office.com/mail/email-address@jyu.fi
- You can also open a role mailbox in the web version of Outlook by clicking on "My picture" in the top right corner of the page and selecting "Open another mailbox".
- In the window that opens, start typing the name of the role mailbox. Outlook will suggest role mailbox names based on what you type. Select the desired role mailbox and click "Open".
- Your mailbox will open in a new browser window.
Where can i find more instructions?
The HelpJYU -service portal instructions contain specific guidance for individual user questions and problems. You can find more instructions by searching the HelpJYU portal in the top right-hand corner.
You can also find more detailed instructions on how to use Digital services on the Digital services website.