If electronic strong identification (identification that is done during account creation, can be done via web bank account or if you are not Finnish, with your identity card) does not work, you can come and visit us at University of Jyväskylä's Digital services' Service desk:

Digital Services
Seminaarinmäki campus, B-building (Lähde)
Seminaarinkatu 15
40100 Jyväskylä
Service Desk: B315

Phone number: 029 441 8030

The Digital Services desk is open Mon-Fri at. 10-14.

Note! Bring your official and current identity card with you.