A secure email can be sent to any kind email address. There are two levels of security: "normal letter" and "recorded letter". Use the "normal letter" option to send messages containing personal or confidential information and "recorded letter" to send messages containing sensitive personal data or confidential information.
A "normal letter" is sent by adding .s after the recipient's email address, e.g. matti.meikalainen@osoite.fi.s
A "recorded letter" is sent by adding .phone_number.s, e.g. matti.meikalainen@osoite.fi.040xxxxxx.s, to the recipient's e-mail address. The recipient receives a pin code on his or her's mobile phone by SMS to unlock the encrypted message.
It is not recommended to open security emails on personal or public devices.
A person outside the university can also send a secure email. The sender have to register on the secure email server at secure-mail.jyu.fi, after that is possible to send email to university addresses.
The maximum amount of attachments in secure email is approximately 38 MB, but please note that the maximum amount of sending attachments for the university's Outlook email client is approximately 20 MB.
University Windows Outlook users can install the Sec@GW plugin, which offers some additional features for sending encrypted emails. Outlook plugin installation guide:
Installation
1) Open the Software Center from your desktop.
2) Use the Software Center search to find the application "Sec@GW". Select a program.
3) Select "Install" and follow the instructions provided by the system.
Use
Start Outlook and start writing a new email message. The Sec@GW plugin can be found under its own tab.
Where can I find more instructions?
The HelpJYU service portal instructions contain precise guidance for specific questions and problems that the user may have. You can search for further instructions by using the HelpJYU portal search in the top right-hand corner.
You can also find more detailed instructions on how to use digital services on the Digital Services website.