During 2023, the Google Mail e-mail service provided by the university for all students will be gradually replaced by Microsoft cloud email service. You will be informed about the transfer via email in more detail once the transfer dates are decided. Until the email is transferred, you can use Google Mail service and you can find Google Mail instructions on the support site for Isa mail and related applications.
Why are we going through this email transition?
With the change, also the student email will be part of the Microsoft 365 service catalogue, which is widely used in studies already. With the change, the university aims to offer its students even better tools to support their studies. Microsoft's cloud email is in the same environment as the university staff email.
The transition will also improve students' data security, since logging into the cloud email will require Multifactor authentication (MFA) when Microsoft's MFA becomes mandatory.
What benefits do I get from this transition?
For example:
- Same email environment with university staff
- Access to Teams calendar in studies
- More personal storage space
What actions does the email transition require from me?
The email migration itself does not require any action, but it is recommended to make sure that the settings listed below are set so that the use of the new email service is possible.
- Default address for student affiliation must be set in Oma service. Configure the student email you use in OMA service from the Username and email tab of the drop-down menu under "Email". Once you have completed the configuration, click "Save".
- You must enable Microsoft 365 services. You can check the status of this setting from the Services -tab in Oma service.
- You must activate Microsoft Multifactor Authentication (MFA) in order to use Microsoft cloud email. MFA will become mandatory for students during this spring, you can find the schedule and instructions for activating MFA on Deploying MFA for Students -page.
How do I sign into my new email?
- To sign into Outlook, go to http://outlook.jyu.fi/
- To log in to your email, use your username (username@jyu.fi) and your old password.
- On your phone, email is accessed via the Outlook application. For instructions on how to set up the Outlook app on your Android phone, click here and on your iOS phone, click here.
- Signing into Outlook requires Microsoft MFA to be enabled. The MFA is not prompted very time you sign in. For instructions on how to enable MFA, click here.
Email migration for students
Do you want to be one of the first students to activate Microsoft cloud email? You can request to start the email migration by filling out this form.
More information and instructions for deployment and use
- How to activate M365 service?
- How to activate university email?
- Activating Multifactor authentication:
- Outlook ABC
- More instructions for web based Microsoft cloud based email can be found on Microsoft's support portal.
If you have questions regarding email transition, you can contact digital services experts via Get help with an IT issue -form.