Table of contents
Logging in to a multifunction printer and printer functions
Language settings of the multifunction printer
Printing from university Windows and Mac workstations (jyu secure)
Printing from Windows and Mac workstations (Cloud Printing)
Scanning to home folder (Scanjobs)
PrintIT- service contact information
Printing rights and balance
Print balance
On the first day of each month, students Primary wallet print balance is set to 5 euros. This balance is used as the primary balance for printing. Under Secondary wallet, you’ll find the balance you purchased for yourself before the printing system was updated. This balance is used when the primary balance has been used up.
You can check your balance in the uniFLOW Online management portal: https://jyvuni.eu.uniflowonline.com/ or in the uniFLOW Online app on your phone.
If your balance runs out during the month, you can request more balance for valid reasons from the Digital Services customer service desk. Sales of print balance have been discontinued.
For matters related to your print balance, you can contact the Digital Services customer service desk (Lähde Library, 3rd floor) or call 029 441 8030 (Mon–Fri 9 a.m.–3 p.m.). The help desk is open on weekdays, Mon–Fri, from 10 a.m. to 2 p.m. You can also submit a support request through the HelpJYU service: https://help.jyu.fi/jp
Pricing for students
A4 bw 4 cent/page. Double-sided print/copy 8 cent.
A4 color 10 cent/page. Double-sided print/copy 20 cent.
A3 bw 8 cent/page. Double-sided print/copy 16 cent.
A3 color 20 cent/page. Double-sided print/copy 40 cent.
Scan 0 cent/page.
Printing rights
The PrintIT- service is managed using Canon’s Uniflow system, into which all of the university’s departments have been entered as separate cost centers. The staff of each department are listed under their respective cost centers. In this way, copying and printing costs are allocated to the correct departments.
A new employee's information is automatically synced to Uniflow from the payroll system, at which point the department responsible for paying the employee's salary also covers the copying and printing costs.
If an employee changes departments (areas of responsibility) within the university, no action is normally required; the cost center is updated automatically. The copy key also works as before.
If a department wishes to cover the copying and printing costs for unpaid project staff, graduate students, visitors, and trainee students, the assistant must provide the person’s name, username, the department’s cost center, and the time period for which the printing privileges are to be granted via the HelpJYU service (https://help.jyu.fi/jp).
Logging in to a multifunction printer and printer functions
Logging in to the printer
You can log in to the multifunction printer using an RFID tag. The tag can be a JYU staff card, a JYU locker card or another compatible RFID tag such as a bank, loyalty or travel card.
Please do not use a mobile device or a government-issued ID card for authentication.
If you do not have a suitable RFID tag, you can pick one up from the Digital Services service desk (Lähde, 3rd floor, B315) or the Lähde Library service desk (upper ground floor).
After you have entered the registration code, show the card again to the printer's card reader. The card will then be registered in the uniFLOW system, and you can use it to log in on all of the university's multifunction printers.
Logging out of the printer
There are two ways to log out of the multifunction printer:
Method 1: Show the card to the reader again. The printer will then log you out.
Method 2: At the top right of the panel, you'll see your JYU username, and below it, "Log out".
Language settings of the multifunction printer
You can change the printer's language by clicking the icon of the talking character at the bottom of the panel.
Printer functions
After logging in, the main menu opens, where you'll find the most important functions: Copy (copy functions), Scan (scan functions), and Secure Print (release print job).
You can return to the main menu by pressing the Main Menu button in the upper-right corner.
In the Status Monitor, you can view the jobs status and the log. You can also check the printer's ink levels and paper status here.
Printing
Note the data protection information when printing. If the material you are printing contains personal information, confidential information, or other sensitive content, always use the "Jysecure" printer. You can find the Jysecure printer on the university's workstations.
Cloud printing routes print jobs through the cloud and is best suited for printing non-sensitive documents. Cloud printing requires the installation of uniFLOW Smart Client on your computer.
Printing from university Windows and Mac workstations (Jysecure)
1. In the application, select File, then Print.
2. Select the printer:
- Windows: jysecure on jyprint.ad.jyu.fi
- Mac: JYSecure-Canon for black-and-white printing or JYSecure-Canon-Color for colour printing.
3. In the Printer window, click Properties. You’ll find almost all the necessary options in the window that opens.
4. The print job will appear in the Secure Print queue on the multifunction printer.
Printing from Windows and Mac workstations (Cloud Printing)
To use cloud printing from your computer, you'll need to install the uniFLOW Smart Client driver on your computer:
How do i install uniFLOW Smart Client on a Windows computer?
How do i install uniFLOW Smart Client on a Mac?
1. In the application, select File, then Print.
2. Select "Cloud Printing" as the printer.
3. In the Printer window, click Properties. You’ll find almost all the necessary options in the window that opens.
4. The print job will appear in the Secure Print queue on the multifunction printer.
Mobile printing
Mobile devices means portable devices (e.g., laptops and smartphones). There are two ways use mobile printing:
Method 1: In mobile printing, university staff and students can send files to the Canon Secure Print queue via email. This requires a confirmed university email address.
Send PDF, Word, or Excel files as attachments to printit@jyu.fi. The message text is not printed. The file is released from the printer for printing. It is recommended to use PDF format, as formatting of Office files may change.
Method 2: You can install the uniFLOW mobile app on your phone, which lets you send files from your phone directly to the printer. Instructions for installing the uniFLOW app on Android and iOS devices: uniFLOW Online app on your phone
VPN printing is not supported in the PrintIT- service.
Copying
1. Select "Copy" from the main menu.
2. Place the documents in the document feeder or on the glass.
3. Select the settings: print color (black-and-white, color, or automatic), 1- or 2-sided copying, number of copies, and finishing (sorting/stapling). The default settings are automatic (color/black-and-white) and single-sided.
4. Enter the number of copies using the numeric keypad.
5. Start copying by pressing the green "Start" button.
You can reset the settings by pressing the yellow "Reset" button, and pause copying by pressing the red "Stop" button.
Scanning
There are four ways to scan: to the Scanjobs folder, to email, to your own university OneDrive, or to the Documents folder on your Windows workstation.
We recommend using the Scanjobs folder and OneDrive for scanning.
Note the data protection information when scanning. If the documents you are scanning contain personal information or other confidential information, use the Scanjobs folder for scanning. This ensures that sensitive material is processed within the university’s own environment.
For scanning regular documents, we recommend using OneDrive, which makes your files easily accessible and available no matter where you are.
Scanning to home folder (Scanjobs)
The Scanjobs option is available on A3 printers. If you can't find the option to scan to the Scanjobs folder on your printer, try scanning using a different printer.
1. Place the originals in the document feeder or on the glass.
2. Select "Scan" from the main menu.
3. Select "Scanjobs". The default location for saved files is the Scanjobs- folder. Do not attempt to change the location.
4. In the window that opens, you can adjust the job settings and quality. By default, scanning is set to single-sided. Enable double-sided scanning yourself. On the right side, you can also select color, resolution, and size. Continue by clicking the “Scan or Start” button.
5. The printer will scan the file in this step. Click "Next" to proceed, and you’ll be able to name the file.
6. Start the scan by clicking the "OK" button.
7. The scanned file appears in your home directory (U drive) in the "Scanjobs" folder on university network computers. Note! The Scanjobs folder does not appear immediately in the U drive folders, but lower amog the files as a shortcut.
Note that the Scanjobs folder is not for storage. Move your work to your own work folder, as Scanjobs automatically deletes jobs older than one year.
Scanning to OneDrive
To scan to OneDrive, you must first connect OneDrive to uniFLOW Online:
Connect OneDrive to uniFLOW Online
1. Place the originals in the document feeder or on the glass.
2. Select "Scan" from the main menu.
3. Select "Scan to OneDrive".
4. In the window that opens, you can adjust the job settings and quality. By default, scanning is set to single-sided. Enable double-sided scanning yourself. On the right side, you can also select color, resolution, and size. Continue by clicking the "Scan or Start" button.
5. The printer will scan the file in this step. Click "Next" to proceed, which will allow you to select the folder in OneDrive where the scanned file will be saved. Click the "Next" button to continue.
6. Enter a name for the file.
7. Start the scan by clicking the "OK" button.
8. The scanned file can be found in your OneDrive, in the folder you selected for saving the file.
Scanning to email
1. Place the originals in the document feeder or on the glass.
2. Select "Scan" from the main menu.
3. Select "Scan to email". The recipient is by default the user (university email address). Do not attempt to change the address.
4. In the window that opens, you can adjust the job settings and quality. By default, scanning is set to single-sided. Enable double-sided scanning yourself. On the right side, you can also select color, resolution, and size. Continue by clicking the "Scan or Start" button.
5. The printer will scan the file in this step. Click "Next" to proceed, and you’ll be able to name the file.
6. Finally, click the green "OK"- button.
Scanning to a computer
To scan to your computer, you'll need the uniFLOW Smart Client and printer driver:
How do i install uniFLOW Smart Client on a Windows computer?
1. Place the originals in the document feeder or on the glass.
2. Select "Scan" from the main menu.
3. Select "Scan to my computer." The destination is your own Windows workstation. Scanning to a Mac is not supported.
4. In the window that opens, you can adjust the job settings and quality. By default, scanning is set to single-sided. Enable double-sided scanning yourself. On the right side, you can also select color, resolution, and size. Continue by clicking the "Scan or Start" button.
5. The printer will scan the file in this step. Click "Next" to proceed, and you’ll be able to name the file.
6. Click the "OK"- button to start scanning.
7. The scanned file can be found on your Windows computer in the "uniFLOW Online Scans" folder under the Documents- folder in your home directory.
Device placement
Canon multifunction printers available for students (status 04/2026):
- MaD 202, 2nd floor lobby
- Agora, 1st floor (A-wing, near micro classrooms)
- L-building (Psysical Education), 2nd floor, L 215
- Lähde Library 3rd floor B318
- Lähde Library 2nd floor B218
- Lähde Library upper ground floor BYP 38.2
- Lähde Library ground floor BP 34.2
- H-building (Historica), 1st floor, room 103
- Aalto Library, Main Building 1st floor platform
- Main Building C130 Copy room
- A-building (Athenaeum), 1st floor lobby
- M-building (Musica), 3rd floor
- Music Campus, Pitkäkatu 18-22, 2nd floor lobby
- Kortepohja, Rentukka student space, next to info desk. Note! Only for Soihtu residents.
- Ruusupuisto, 1st floor, E 105, next to coat racks
Service calls and supplies
Service calls
Please report any service needs by providing the device name or serial number and its location. You can report the issue to the janitors, call the digital services customer service number at 029 441 8030 (Mon–Fri 9 a.m.–3 p.m.), or use the HelpJYU service: https://help.jyu.fi/jp Please include the device name OR serial number and its location when contacting us.
The devices do not automatically detect all problems. For example, print quality issues, such as dark streaks, are not reported to the device's systems, so they must always be reported separately. The Print it service reviews the service request and forwards it to Canon if necessary.
The devices automatically notify Canon's service center of serious errors and major service requirements.
Supplies and replacement
Replacements of supplies and minor repairs to printing equipment are handled by the janitors. They are trained for this task and have the necessary supplies at their disposal (such as ink, waste ink tanks and staples).
Canon devices automatically reorder supplies when they run low, and these are delivered to the janitors' central warehouse. The janitors then take care of delivering the supplies to the printers. The same applies to paper deliveries.
If any supplies are missing or cannot be found, please contact the janitor first.
Common issues
If the computer says to add more paper, even though there is paper, it is likely that the document is in the wrong size. Click "Status Monitor" on the left side of the panel. Select the document you are trying to print. Change the paper size and print.
Printing is not working on the jysecure printer: Check that you have selected the correct printer. During the transition period, two jysecure printers may be visible. The new printer is jysecure (jyprint.ad.jyu.fi) and the old printer is jy-secure (jy-print.ad.jyu.fi).
It is important to note that when printing to Canon devices, the print queue/driver should be selected as jysecure. If the required jysecure printer driver is missing from the computer (i.e., the printer does not appear in the printer list, e.g., in Word), you can set it as follows:
Press Windows flag + R.
In the window that opens, type \\jyprint
From the list that opens, double-click the "jysecure" printer. Printing will then succeed when you restart the program you want to print from.
Installing missing printer driver on a university computer
Make sure you have enough balance. There are two ways to check your balance. You can either check it using the uniFLOW mobile app or from your workstation by going to: https://jyvuni.eu.uniflowonline.com/
If a print job fails and the printer has charged you for the print, your balance will be automatically restored overnight.
PunaMusta printing services
You can order printing services from PunaMusta.
The PunaMusta ordering system can be found at: https://jyu.omapumu.com/login Log in using your university credentials.
Read more about PunaMusta on Uno: https://uno.jyu.fi/en/help-centre/communications-and-public-relations/punamusta-printing-services/punamusta-printing-services
PrintIT- service contact information
Email: printmaster@jyu.fi
Tel. 029 441 8030 (Mon-Fri 9am-3pm)
Support requests: https://help.jyu.fi/jp